The property stays attached
Address, photos, and prior history stay on the case so the next visit is not a blank form.
Code Enforcement
The case follows the property.
Complaint, inspection, violation, notice, and reinspection stay on one case through resolution.
Inspectors see what happened before and what needs attention next.
Thin Line Code Enforcement is property and compliance software for complaints, inspections, notices, and resolution.
Explore the screenSelect a number to see how the work moves.
- 1. Case statusSee where the case stands and what still needs attention.
- 2. PropertySee the address, history, and related activity in one place.
- 3. Follow-upSee the violation, notice, and what is due next.
A case you can keep working from.
Who is responsible stays attached
Owners, occupants, and contacts remain on the case.
History stays intact
Inspections, notices, photos, and violations remain on the case instead of a side file.
Ready for the next visit
Deadlines, reinspections, and outstanding work stay visible. Nobody starts over.
What's in it
What Code Enforcement manages.
Complaints & cases
Ordinance cases, violations, status, and resolution on the property.
Properties & people
Addresses, owners, occupants, organizations, and contacts.
Inspections
Findings, photos, notes, and reinspection on the same case.
Notices & deadlines
Warnings, notices, compliance dates, and required follow-up.
History & reporting
Photos, correspondence, open cases, and outcomes from the cases officers already work.
The working case
One property. Everything that happens next.
The case follows the property from complaint through resolution. The next inspector inherits what already happened.
Cases
The case is the working record of the property.
Ordinance cases carry status, ownership, violations, and history so officers are not reconstructing the matter from an address and a stack of notes. Opening the case shows what has already been done.
- Case status and ownership in one place
- Violations attached to the working case
- History available before the next visit
Properties
Work from the property, not a blank form.
Addresses, photos, and related history stay with the case so the next inspection starts from the location staff already know. The property remains the through-line as cases open and close.
- Address and property context on the case
- Related history stays with the location
- Less re-entry when the same property returns
Violations
Violations stay on the case they belong to.
Ordinance violations, status, and resolution remain attached to the property and the responsible party. Staff can see what was cited last time without opening a separate list.
- Violations recorded on the case
- Status visible as the work moves
- Resolution stays in the case history
Inspections
Findings go on the case as they are captured.
Scheduling, findings, photos, and notes become part of the case instead of a side inspection log. The next officer can see what was observed without a verbal handoff.
- Inspection activity on the case
- Findings and notes recorded with the visit
- Photos attached as they are taken
Photos & Evidence
Documentation stays with the property history.
Photos, attachments, and supporting records remain on the case so compliance work can be reviewed without hunting a camera roll or a shared drive.
- Photos attached to the case
- Supporting documents in the same record
- Evidence available at reinspection
Notices
Notices are case actions, not loose paperwork.
Warnings, notices, and documents stay on the case with the compliance date they create. Staff can see what was issued without reconstructing a paper trail.
- Notices recorded on the case
- Documents attached to the same history
- Issued activity remains reviewable
Compliance Deadlines
Due dates are part of the operational record.
Compliance dates and required follow-up stay visible on the case so overdue work is not hiding in a calendar. Supervisors can see what still needs attention.
- Compliance dates on the case
- Outstanding follow-up remains visible
- Deadlines drive the next inspection
Reinspections
Follow-up continues the same case.
Reinspections do not start over. Prior photos, notices, and findings remain attached so the return visit is a continuation of the work already done.
- Reinspection on the original case
- Prior photos and notices still attached
- Outcome recorded against the same history
Case History
The next officer inherits what already happened.
Inspections, notices, correspondence, and status changes remain in the case history so staff are not starting from an address and reconstructing the past.
- Activity history on the case
- Correspondence and notes stay attached
- Prior cases remain in property context
Reporting
Oversight from the operational record.
Open cases, workload, compliance activity, and outcomes come from the same data officers used in the field — not a disconnected reporting spreadsheet.
- Open cases and workload from live activity
- Compliance outcomes on the same record set
- Administrative reporting without a side system
Same case
Same case. Different view of the work.
Inspectors don't need the administrator's report, and administration doesn't need the inspection form. Each role sees the same case from the work they do.
Inspectors
See what happened before and what is due next.
Supervisors
See open cases, deadlines, and what still needs attention.
Administration
Sees documents and outcomes from the same cases.
Records
Sees the property history when the next complaint arrives.
Explore the screenSelect a number to see how the work moves.
- 1. Inspection notesWhat the inspector saw stays on the case for the next visit.
- 2. The visitThis inspection continues the same property case. Nobody starts over.
Where the work continues
Complete on its own. Connected by design.
Code Enforcement doesn't depend on another Thin Line product to work a property. But when an agency also uses RMS, people and addresses don't have to be rebuilt at the boundary.
RMS
When RMS is connected, authorized users can work from shared people and addresses without rebuilding the same information.
Bring your records
Your history belongs to your agency.
Moving to Thin Line shouldn't mean starting over. We work with your existing property and case history where it can come across, and validate it with your agency before go-live.
Evaluating the details?
See Code Enforcement with your operation in mind.
- Tell us how your officers work complaints and inspections today and where the friction is. We'll show you Code Enforcement against that work.