Is Thin Line's TLETS integration live?

Yes. As of October 2026, TLETS terminal agencies can run Texas driver license and vehicle queries through TLETS in Thin Line. Support for non-terminal agencies is coming soon.

Which parts of Thin Line can run TLETS queries?

TLETS is built into Thin Line's core platform, so it works across CAD, RMS, mobile and the rest of the system.

Do query results connect to our records?

Yes. Query results integrate with Thin Line master records.

Can we run criminal history queries?

Criminal history queries are coming. Today the integration supports driver license and vehicle queries for TLETS terminal agencies.

Which agency did Thin Line implement TLETS with?

Thin Line implemented its TLETS integration with the Crosby County Sheriff's Office.

Does this replace our agency's DPS agreements, TAC or operator certification?

No. TLETS access still runs under your agency's own DPS agreements, TAC and operator certification. Thin Line works alongside your TAC during setup.

How is TLETS licensed?

By agency, not by user. Ask us how it fits your agency's current license.

Can non-terminal agencies use it?

Not yet. Support for agencies that access TLETS through an interagency agreement with a terminal agency is coming soon.

TLETS Integration for Texas CAD, RMS & Mobile

What's live today

Driver license and vehicle queries are available now. Officers, deputies and dispatchers send a query from the screen they're already working in, and the response comes back in Thin Line, so they don't have to switch to a separate terminal application and retype what they see. Criminal history queries are next on the roadmap.

Results that land in the record

A TLETS response isn't a dead end on a screen. Results integrate with the Thin Line master records, so the person and vehicle information your staff pulls up connects to the same records used across calls, reports, citations and cases. That means less double entry and fewer transcription errors, and the information is easier to trust when it matters later.

Built into the core platform

TLETS isn't a bolt-on module or a second login. It's part of the core Thin Line platform, so it works across the whole system, including CAD, RMS and mobile. Dispatch can run a plate during a call, and an officer can check a license during a stop, using the same integration and the same records.

Implemented with Crosby County Sheriff's Office

Thin Line built and brought the integration live alongside the Crosby County Sheriff's Office, testing against real workflows in dispatch and in the field before launch.

Who can use it now

TLETS in Thin Line is available today to agencies that are already TLETS terminal agencies. Support for non-terminal agencies, which reach TLETS through an interagency agreement with a terminal agency, is coming soon. If your agency accesses TLETS through another agency today, talk to us about timing.

What your agency handles with DPS

TLETS is administered by the Texas Department of Public Safety, and access runs through your agency's own relationship with DPS. That includes your agency's TLETS agreement and audits, your Terminal Agency Coordinator, and certification for your operators. Thin Line works within those requirements, and Thin Line staff with access sign the CJIS Security Addendum. We'll work with your TAC through setup so the move to Thin Line fits the way your agency already operates.

Licensing

TLETS is licensed by agency, not by user, so adding dispatchers or officers doesn't raise the cost. Ask us how it fits your agency's current license.

What's next

Criminal history queries are coming next, followed by support for non-terminal agencies. We'll announce each one here as it goes live.

Thin Line brings TLETS into the platform Texas agencies already use