Incident begins
Officers respond to a reported disturbance.
The caller, location, and response details start the record.
Texas-based public-safety software
Work the case. Trust the record.
The record captures the facts.
The command center reveals the story as the work unfolds.
Incident begins
Officers respond to a reported disturbance.
The caller, location, and response details start the record.
Command centers
Built around the work.
Every operation sees the same dependable record through a command center shaped around the work in front of them.
Law Enforcement
Patrol starts the case. Investigations pick it up. Command sees what still needs work.
Patrol works the call and files the report. A detective inherits the people, evidence, and notes. Supervisors review, assign, and flag follow-up—without starting over.
SolutionLaw Enforcement
Products
Dispatch
The call comes in. Units move. Dispatch sees the response change in real time.
Dispatchers take the call and assign units. Status changes update the board as officers learn more. Supervisors see available units, backups, and what still has to happen before the call clears.
Court
The citation becomes a case. Clerks and judges see what happened, what is due, and what comes next.
Clerks track appearances, compliance, and payments. Judges see the case history and what is in front of them. Disposition, accounting, and reporting finish on the same case.
SolutionCourt
Products
Jail
Booking starts the custody record. The floor runs from what happens next.
Screening decides where the person can be housed. The floor view reflects the placement. Checks, medication, and movement build the history until release.
SolutionJail
Products
Across agencies
The story doesn't stop at the department door.
A call can become an incident. An arrest can become a booking. A citation can become a court case. When responsibility changes, the next team should not have to reconstruct the story.
Relevant people, places, charges, and history follow the handoff while ownership and access stay clear.
911 Call
Dispatch
Incident / Citation
Court Case
Disposition
Products
The products behind the work.
Start with what your agency needs. Add more when the work calls for it.
- RMSIncidents, investigations, warrants, evidence, review, and reporting.
- Mobile CitationsCitations written in the field, already in the RMS record.
- CADCalls, units, assignments, statuses, and response history.
- Court ManagementCases, appearances, decisions, payments, accounting, and reporting.
- Jail ManagementBooking, housing, checks, movement, medications, and release.
- Code EnforcementCases, inspections, notices, and the same people and property as RMS.
- PlatformPeople, places, charges, and access that respects agency lines.
In use across Texas public safety.
Texas police departments, dispatch centers, municipal courts, and jails use Thin Line every day.
Thin Line gives us one system that fits the way our agency actually works. Just as important, when we need help, we are talking to people who know our agency and know the software.
Customer story
Muleshoe Police Department
Thin Line's first customer—still using RMS, CAD, and Mobile Citations seven years later.
Read the case study →Listed by Texas DPS among vendors actively working with Texas agencies to submit NIBRS data.
Understand Texas NIBRS reporting →
- NIBRS & Texas offenses
- TCOLE reporting
- CJIS-aligned practices
- No per-user pricing
A partner in the work
Good software starts the relationship. It doesn't replace it.
We work directly with the agencies that use Thin Line—from implementation and training to the questions that come up long after go-live. When you call, you reach people who know the software and know your operation.
See it with your operation in mind.
Tell us what you run today and where the friction is. We'll show you how Thin Line would fit the work.
Request a Demo (806) 300-0455